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81 Products Found

Real Touch Phalaenopsis Orchid S3829-HTPNK

$25.00

Real Touch Frangipani Spray S5943-PNK

$25.00

Faux Dried Ranunculus Spray S5915LAV

$14.95

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Silkflora’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Silkflora’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 2 Johnston Street, ANNANDALE, NSW, 2038, Australia. Our ABN is 16 621 176 261. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
RETURNS

Silkflora’s returns policy is within the guidelines of the Australian Competition & Consumer Commission (ACCC)

Change of Mind

Silkflora will exchange a product if you change your mind, subject to the following conditions. Silkflora reserves the right to reject a request for an exchange if any of the following conditions are not met:
Products must be returned within 7 days of purchase
All labels must still be attached
Products must be in the same good condition and not altered in any way
Original Receipt or Proof of Purchase must be produced/shown
Customers are responsible for all freight costs, if applicable, related to returning the products and delivery fees incurred will be deducted from original purchase if the sale had FREE SHIPPING applied.
If a suitable exchange product cannot be arranged on the day of return, Silkflora will offer a Credit Note valid for 1 month from the date of return. A cash refund is not available
Damaged or Faulty Products

Silkflora reserves the right to cancel an order during glitches on the system due to high traffic. A full refund will be issued if an order was placed during the glitch.
Silkflora products are checked carefully prior to dispatch and are packaged with care for all deliveries. In the unlikely event that an item is damaged or broken in transit, please advise us immediately and supply us with a description of the damage or fault within 24hrs of receipt of delivery so that a suitable solution can be determined.

We will happily replace the item or offer a refund once the product has been returned, the damage or fault has been confirmed and the following conditions are met:
Products must be returned within 7 days of purchase
All labels must still be attached. IF TAGS ARE REMOVED, PLEASE BE ADVISED, THE PRODUCT CAN'T BE RETURNED OR EXCHANGED.
Original Receipt or Proof of Purchase must be produced/shown
Customers are responsible for all freight costs, if applicable, related to returning the products
Please Note: ‘Change of Mind’ does not constitute a faulty product.

Australia’s Largest Artificial Flower’s Retailer

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Ivy Garland S2891

LETISYA ROSE S5939LTPNK

Iris S3158WHT

Forget Me Nots S3858RD

Forget Me Nots S3858PK

Gypsophila Bunch S3734-BLU

Real Touch Phalaenopsis Orchid S3829-HTPNK

Palm bush S3172GRN

Bamboo Leaf Bush S3173BGE

Bamboo Leaf Bush S3173PUR

BIRD NEST FERN S2606-GRN

Artichoke S3876-LAV

Real Touch Frangipani Spray S5943-PNK

Faux Dried Ranunculus Spray S5915LAV

Silk Rose S5921DPNK

DAHLIA S5945LAV

DAHLIA S5945YEL

DAHLIA S5947BSH

Dahlia S7592ORG

Dahlia S7592BTY

Boxwood Spray S8036GR

Thistle Spray S5931RDGRN

Hop Spray S8037WHT

Single Ball Dahlia S5955LTP

Single Ball Dahlia S5955Y

Single Ball Dahlia S5955CR

Dahlia Spray S5961W

Dahlia Spray S5961PUR

Mum Bunch S7590R

Mum Bunch S7590Y

Daisy Spray S5958W

Daisy Spray S5958Y

Croton Leaf S918915

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Australia’s Largest Artificial Flower’s Retailer

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Terms & Conditions

Privacy Policy